WHAT’S INCLUDED IN THE PRICE OF THE TOUR?
Support and guidance from our team, carefully selected accommodations, delicious local food and wine and the use of our high end bikes.
HOW DO I PAY FOR A TOUR? WHAT IS THE DEPOSIT AND WHEN IS THE BALANCE DUE?
For scheduled tour reservations made more than 90 days prior to the trip, a 25% deposit of the total amount is due at the time of booking. If your reservation is made within 90 days of departure, full payment is due at the time of booking. For Private tours, payment terms vary. Payments must be in €, and can be made by credit card (via Stripe) or by bank wire. We do not accept cash.
IF I BOOK A TOUR, CAN I BE GUARANTEED THAT IT WILL RUN?
With 2 confirmed reservations a tour is guaranteed to run. If, by the moment your balance is due, you are the only booked guest an extra solo supplement might be charged in order to confirm the tour. Otherwise the paid deposit will be refunded.
WHAT IF I HAVE TO CANCEL MY TRIP?
We always try to be as accommodating as possible when contingencies force a fellow cyclist to change plans. Please check the Terms and Conditions page for our official cancellation policy.
CAN I MAKE A GROUP RESERVATION?
Yes you can, with some guidance from our staff. Please contact us if you wish to complete a multi travelers reservation.
DO YOU DO PRIVATE OR CUSTOM TRIPS?
Yes we do! A tour is Private when guests reserve a whole scheduled departure. A tour is Custom when it’s tailor made to the guests’ desires. Possibilities are endless; to learn more check our Private tour page.
WHAT IS A SINGLE SUPPLEMENT?
The tour prices listed on this website are based on double occupancy. The single Supplement is an extra charge requested to secure a private room to those guests who prefer not to share it.
WHAT IF I’M TRAVELING SOLO?
Solo travelers can enjoy our tours thanks to the friendly company of our guides and of fellow cyclists. If at the time of booking you don’t require a single room you will be paired with a same gender roommate. If we can’t find you a roommate you will be charged a discounted single supplement of 50%.
DO I NEED TRAVEL INSURANCE?
Travel insurance is not mandatory to join our tours. However we suggest you to purchase a Travel Protection Plan in order to protect your travel investments, your belongings and most important yourself.
HOW BIG ARE THE GROUPS ON SCHEDULED TOURS?
In order to meet every guest pace and desires we only work with small groups of maximum 8 cyclists.